Shipping and delivery policy

Please note that the official working days at Al Khanbashi Store are from Saturday to Thursday. Fridays, holidays and official holidays are a holiday for all employees and shipping companies

Our first mission is to provide you with the best online shopping experience, and that is why we have made the shipping and delivery process easy for you because your comfort is our priority.


We deliver your orders through a fleet of the best shipping companies. Other delivery companies or individuals may be used at peak times to serve you and deliver your orders at a time that suits you.

The delivery method at Al-Khanbashi Store is delivery from 5 to 7 days depending on your geographical area, while giving you the option to choose the time that suits you for delivery at any time during the day, week, or even during the month.

The item must be ordered at least 24 hours before the time you want to obtain it so that the delivery team can provide the item, taking into account the time of order (not to be late) and the working hours of the Al-Khanbashi store . In addition, there are goods that require more than this time to be prepared and may reach a day or two. Several days depending on the nature of the product

In case of urgent orders, please contact customer service and we will do our best to assist you

The order will be delivered to the address registered in the order, and the signature of any person present at this address is considered your receipt of the order.


Important information about delivery

Al-Khanbashi Store guarantees you the safety of the order from defects and damage the moment it leaves our store. The store does not bear any damage or damage after it leaves the store and is delivered to the shipping company. Al-Khanbashi Store is not responsible for the product after signing the receipt document from the shipping company.

Large products reach the customer unpromisingly

The approximate delivery time guide is used starting from the moment the order is dispatched. Al- Khanbashi Store is not responsible for any delay in delivering the shipment from the delivery company for any reason.

Adding fees to the cost of shipping the order if the delivery location is located within a remote area

If you wish to cancel your order and replace it, please contact us via WhatsApp 00966556477433